Service


As one of the world’s leading manufacturers of locks, GEM has a strong presence across global markets. We not only help our customers navigate their toughest security challenges but also differentiate themselves by providing innovative and security solutions.


Market Presence

Gianni Industries, Inc. (GEM®) has marketed across the globe in over 70 countries, mainly in the United States, Europe, and Australia. Over the past years, we also have seen growth in the Middle East and South America.

Global Distribution and Market Share (2017)


Flexible Production Lines

GEM currently provides over 3000 products, including customized models. The flexible organization of manual force and machine equipment is essential to production lines. 74 Customers and 134 orders are averagely processed every month.

To meet customers’ delivery dates, we need to change production process accordingly for efficient production. In addition, through ERP management system, we take full control of the purchase time. Our suppliers also closely cooperate with us on high-quality goods and agreed delivery schedule.

Product Shipment by Category in 2017


Customized Services

We are happy to receive orders from domestic markets or OEM international brands as well as customized orders. GEM possesses a furnished laboratory, cutting-edge equipment, and experienced R&D personnel. For specific requirements for large projects, we can offer the best service. Additionally, GEM adheres to market principles and does not infringe upon the interests of our customers.

The Percentage of OEM and ODM in 2017


Fast Delivery

We have always been committed to fast delivery. We deliver products as soon as possible except large number orders or special product specifications. In 2017, 75 percent of orders were completed in two weeks and 83.2 percent of delivery rate was achieved. The average preparation day was 11 days (number of days from receipt of order to shipment).

Product Demonstration

To strengthen customer relationship, we participate in trade shows or exhibitions worldwide to showcase our products, including SECUTECH (Taipei), ISC (U.S.A.), SECUREX (South Africa), INTERSEC Dubai (U.A.E.), IFSEC (U.K.), ISAF (Turkey), SECON (Korea), EXPOPROTECTION / FIRE (France), and ISC (Brazil).

New Product Development

Innovation is the key to stay ahead of the market. To ensure that our customers maintain a competitive edge, we constantly develop new product concepts that solve customer problems and create customer value.

Number of New Product Projects


Successful Cases


GEM products are used everywhere around the world. The following are successful cases that illustrate how we have assisted our customers to participate in significant and complex projects in recent years.

Transportation Facility

◆ Montreal International Airport
◆ Taoyuan International Airport (Taiwan)
◆ Taipei and Kaohsiung Airport (Taiwan)
◆ MTR Express Rail Link – Hong Kong West Kowloon Station

Transportation Facility

◆ Ministry of Revenue
◆ Chancellery of the Government (Georgia)
◆ National Palace Museum (Taiwan)
◆ Netatek Technology Building (Turkey)
◆ Istanbul Anatolian Palace of Justice (Turkey)

Commercial Building

◆ Business Development Bank of Canada
◆ Taipei World Trade Center (Taiwan)
◆ Galaxy Macau
◆ Kuwait Oil Company (KOC) Facilities
◆  Samsung SDS Project